docWebTRC | Custom Website Design
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DocWebTRC Copyright 2006-12 | 5 Ledge Road, Windham, NH 03087
What is a URL?
It stands for "universal resource locator". This is the address typed in to view your web page on the Internet. For example, you would type in http://www.docwebtrc.com to access our home page.
What is a domain name?
In almost all cases, a domain name is the same as your URL. To make the URL work, the domain (e.g. docwebtrc.com) is registered with an Internet registrar and then technical settings are done so that Internet users will be able to see your web pages.
What is web hosting?
Web hosting is the computer space and processing that serves your website to visitors. docWebTRC includes hosting, email accounts, and databases in our monthly maintenance fee. The host computer provides many detail reports about who is visiting your website and what they do while they are there. Having access to these reports and a trained eye to read them is critical to your Internet success. Many companies offer webhosting and technically adept individuals might consider using another company. We cater to clients who have better things to do with their time than worry about web servers, performance, bandwidth, and other technology issues.
What is site maintenance?
Site maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back. docWebTRC maintenance also includes unlimited email accounts, unlimited access to your web server reports, twice yearly detailed reports with analysis, application of software patches (if you have an SSL certificate or shopping cart) and constant monitoring against hackers and other threats to your website.
Do I need to hire a "local" web site designer?
docWebTRC Web Design creates web sites for clients in New England and across the country and beyond. We currently service clients in 13 states. By using the Internet, email and the telephone, it is possible to communicate effectively with clients in any location.
Can I choose you to design my site and use my own web hosting?
Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you. We do recommend hosting with docWebTRC to take advantage of our incredibly low maintenance costs. Sites not hosted with docWebTRC are only eligible for pay-as-you-go maintenance.
How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design, how long it takes for you and the designer to agree on a look and feel and most importantly, how long it takes you to provide pictures and content for the pages. A well prepared client can expect a project to take about 30 days assuming a medium complexity web site.
I am currently hosted with AnotherFirm.com and would like to switch over to docWebTRC. How do I do this?
We will be delighted to help you transfer your existing site to docWebTRC to take advantage of our affordable unlimited maintenance. There is a charge associated with moving the site and it will depend on the complexity of your existing site. Just fill out an inquiry and let a docWebTRC web site consultant map out a plan for an easy and affordable site transfer.
I've made my decision - I want you to design my web site. Now what do I do?
If you have decided you want a web site or have any questions, simply fill out our contact form to start the process.
Web Site Content - What Do I Put On My Site?
That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.
Do you offer any type of discounts?
Yes, schools and non profits should call us to discuss special programs. We occassionally offer discounts to our vendor partners and other special events.
Why can't I find my web site in the search engines?
Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How well your site is positioned in the search engines is influenced by a number of internal and external factors. While docWebTRC always guarantees your satisfaction, we cannot and to our knowledge no reputable firm can, guarantee how well your site will do in indivdidual searches and search engines. docWebTRC offers several free and pay-for plans to improve your site's search results. Speak to a docWeb SEO specialist for more details.

